PRIVACY NOTICE

Who are we?

ESPUMAS DE CALIDAD, located at Carretera San Francisco León No. 3316, Colonia Buenavista, San Francisco del Rincón, Guanajuato, C.P. 36340, with the website https://ecsaespumas.com/, is responsible for the use and protection of your personal data, and we provide the following information:

What purposes will your personal data be used for?

The personal data we collect from you will be used for the following purposes, which are necessary for the service you request:

• Informing about new products.
• Issuing electronic invoices.
• Marketing or advertising.
• Business prospecting.
• Tracking purchases, returns, and exchanges.

What personal data will we use for these purposes?

To achieve the purposes described in this privacy notice, we will use the following personal data:

• Identification data.
• Contact data.
• Fiscal address (only for invoicing purposes).
• Tax ID (RFC, only for invoicing purposes).
• Email address for tracking purchases, returns, and exchanges.
• Phone number for tracking purchases, returns, and exchanges.
• Banking data for purchases, returns, and exchanges.

How can you access, rectify, cancel your personal data, or object to its use?

You have the right to know what personal data we have about you, how we use it, and the conditions of its use (Access). Additionally, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); request its removal from our records or databases if you believe it is not being used properly (Cancellation); and oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request by sending an email to ventas@ecsaespumas.com or by writing to the address mentioned above, addressed to the relevant department, covering the following requirements:

• Prove your identity with a valid official ID and, in the case of a legal representative, present a valid official ID and power of attorney, attaching a scanned letter with the handwritten signature of the holder or representative.
• Provide an address, phone number, email, or another means to communicate the response to your request.
• Include a clear and precise description of the personal data regarding which you will exercise the rights granted by the Federal Law on the Protection of Personal Data Held by Private Parties.
• Include any element or document that facilitates the location of the personal data in question.

How and when will you receive the response?

We will communicate the response to the owner by the same means through which the request was submitted within a maximum of 15 business days. The personal data, if applicable, will be reproduced either in written form or by email.

How can I revoke my consent to the use of personal data?

You can revoke the consent you have given us for the processing of your personal data. However, it is important to note that not in all cases will we be able to fulfill your request or immediately conclude the use of your data, as we may need to continue processing your personal data due to legal obligations. Additionally, you should consider that for certain purposes, revoking your consent may mean that we will no longer be able to provide you with the requested service or may result in the termination of your relationship with us.

To revoke your consent, you must submit the respective request by sending an email to ventas@ecsaespumas.com or by writing to the address mentioned above, covering the following requirements:

• Prove your identity with a valid official ID and, in the case of a legal representative, present a valid official ID and power of attorney, attaching a scanned letter with the handwritten signature of the holder or representative.
• Provide an address, phone number, email, or another means to communicate the response to your request.
• Include a clear and precise description of the personal data regarding which you will exercise the rights granted by the Federal Law on the Protection of Personal Data Held by Private Parties.
• Include any element or document that facilitates the location of the personal data in question.

How and when will you receive the response?

We will communicate the response to the owner by the same means through which the request was submitted within a maximum of 15 business days. The personal data, if applicable, will be reproduced either in written form or by email.

How can you limit the use or disclosure of your personal information?

To limit the use and disclosure of your personal information, you must submit the respective request by sending an email to ventas@ecsaespumas.com or by writing to the address mentioned above, covering the following requirements:

• Prove your identity with a valid official ID and, in the case of a legal representative, present a valid official ID and power of attorney, attaching a scanned letter with the handwritten signature of the holder or representative.
• Provide an address, phone number, email, or another means to communicate the response to your request.
• Include a clear and precise description of the personal data regarding which you will exercise the rights granted by the Federal Law on the Protection of Personal Data Held by Private Parties.
• Include any element or document that facilitates the location of the personal data in question.

How and when will you receive the response?

We will communicate the response to the owner by the same means through which the request was submitted within a maximum of 15 business days. The personal data, if applicable, will be reproduced either in written form or by email.

Use of Tracking Technologies on Our Website

We inform you that on our website, we use cookies, web beacons, and other technologies to monitor your behavior as an internet user and to provide you with a better service and experience when browsing our site. The personal data we collect through these technologies will be used for the following purposes:

• Better navigation experience on the website.
• Marketing.
• Advertising based on browsing history.
• Segmentation of campaigns.

The personal data we collect through these tracking technologies are as follows:

• Identifiers, usernames, and passwords of a session.
• User's preferred language.
• User's region.
• User's browser type.
• User's operating system type.
• Date and time of the start and end of a user session.
• Web pages visited by a user.
• Searches performed by a user.
• Advertisements viewed by a user.
• Shopping lists and consumption habits on e-commerce sites.

For a better understanding, here is an explanation of these technologies:

Cookies: These are data files stored on the hard drive of a computer or an electronic communication device when a user navigates a specific website. They enable the exchange of state information between the website and the user's browser. This state information can reveal session identifiers, authentication, user preferences, and any other data stored by the browser related to the visited site.

Web Beacons: These are visible or hidden images embedded within a website or email, used to monitor user behavior in these mediums. They can collect information such as the source IP address, browser used, operating system, the time the page was accessed, and in the case of email, the association of the above data with the recipient.

How can you be informed of changes to this privacy notice?

This privacy notice may be subject to modifications, changes, or updates due to new legal requirements, our own needs for the products or services we offer, changes in our privacy practices, or adjustments to our business model, among other causes.

We are committed to keeping you informed about any changes to this privacy notice through our website: https://ecsaespumas.com/.

The procedure for notifying changes or updates to this privacy notice will be:

Visit our website at https://ecsaespumas.com/ and select the link titled "Privacy Notice."

Your consent for the processing of your personal data

I consent to my personal data being processed in accordance with the terms and conditions outlined in this privacy notice.